FAQ

if you have a question not addressed below.

Site Security

Our site provides secure shopping with Mal’s e-commerce shopping cart and Paypal. Credit card information is only passed through the Paypal system and is not stored or collected by Diatrope Books.

Paypal accepts Visa, Master Card, American Express, and Discover and does not require an account to a send payment for an order

Customer Information

We do not share or market information about our customers with anyone.

Methods of payment

We only accept Paypal payments.

Placing an Order

Please do not update to order more than one of the product when placing your order. We generally only have one item for all of the books and ephemera we sell. Our policy is to ship the one item we have in our inventory and to issue a refund for the overpayment.

Shipping Rates and Policies

Our shipping rates are based on USPS rates and are computed during the checkout process.

Standard orders within the United States are shipped via Media Mail and usually arrive in 3-14 days.

Priority mail within the United States is quicker. These packages generally arrive within a 3-8 days.

International mail delivery fluctuates, with priority mail offering the quickest option. Delivery could take as long as 30-60 days to some countries..

After shipment, we send a Delivery Confirmation email and tracking number.

Orders to California and Pennsylvania are taxed during checkout.

Refunds

FULL Refunds:

All books are returnable for a full refund if the book does not match the posted description. A full refund includes the purchase price and all shipping charges.

All books qualify for a full refund if the order is cancelled before shipment commences.

In the unlikely case in which a book is not received, we will issue a refund for up to 60 days after the book was shipped.

PARTIAL Refunds:

Returns initiated when the buyer decides the book is not of interest are eligible for a partial return for up to 30 days.

The buyer is responsible for shipping fees for the return as well as the shipment costs paid to fulfill the order.

How the Shopping Cart works:

You can view and/or change the items in your shopping cart at any time by clicking the Shopping Cart tab at the top of each page.

With the shopping cart you can proceed to Paypal checkout, remove items from the cart, or return to shopping.

The cart will recalculate if you add or remove1 items.

All books are subject to prior sale.

if you have a question not addressed above.